Shipping Policy

At Ethere, we strive to deliver your order safely and on time.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Timeline

• Metro Cities: 2–5 business days

• Other Cities & Towns: 4–7 business days

• Delivery timelines may vary depending on your location and courier partner.

Shipping Charges

• Free Shipping on all prepaid orders above ₹999.

• A standard shipping fee may apply to orders below the free shipping threshold.

• Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

• Once your order is shipped, you will receive a confirmation email or WhatsApp/SMS with your tracking details.

• You can use the tracking link to monitor your shipment in real time.

Delivery Attempts

• Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed attempts, it may be returned to us.

Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.

• Ethere is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

• While we aim to deliver every order within the estimated timeframe, delays may occur due to weather conditions, courier disruptions, public holidays, or other unforeseen circumstances beyond our control.

Damaged or Missing Orders

• If your package arrives damaged, tampered with, or if any item is missing, please contact us within 48 hours of delivery with your order number, clear photographs, and an unboxing video for prompt assistance.

Contact Us

For any shipping-related queries, please contact us:

Email: etherebysanjana@gmail.com
Phone / WhatsApp: +91 70207 97235